Creativity is not in one side of your brain: Interview with William Duggan

Artist: Think Jar Collective contributor Paul Freeman

Artist: Think Jar Collective contributor Paul Freeman

Think Jar Collective is all about rattling assumptions and sparking relevant creativity, so it would be weird if we didn't seek out people and ways to shake up our own assumptions and biases about what creativity and innovation is. William Duggan was just the right guy to find who would thoughtfully challenge long held beliefs about what creativity is and how it emerges in individuals and organizations.  

William is a senior lecturer  at the Columbia Business School and the author of Strategic Intuition (2007), which explores how innovation happens in business and how that matches what modern Neuroscience tells us about how creative ideas form in the human mind. In his new book, Creative Strategy (2012), William offers a step-by-step method to help individuals and organizations get to innovative outcomes.

Think Jar Collective's Ben Weinlick: Can you tell us a bit about your background and how you came to study creativity?

William Duggan: I was an economist in international development, wondering how innovation really happened, and stumbled upon this idea.  I came to Columbia Business School to write about it, and then I began teaching it.

BW: So, your book Creative Strategy has a refreshing perspective on fostering creativity and ensuring creative thinking in business leads to real innovation.  In a nut shell could you tell us what creative strategy is and means?

WD: Innovation comes from a new combination of elements that worked before and to some degree somewhere else. The wider the universe of elements, the more creative the idea.

BW: I was really intrigued with how your strategy challenges the now status quo assumptions that left and right brain thinking are separate activities in the brain, could you shed a little light on where the right/left brain thinking paradigm came from and how that doesn't really fit with current research?

WD: 99% of creativity methods rely on "brainstorming" for coming up with the actual idea.  The science behind brainstorming is simple:  the spontaneous generation of creative thoughts on the creative right side of the brain.  Roger Sperry won the Nobel Prize for exactly that in 1981.  Unfortunately, more recent science has overturned this idea completely.  Eric Kandel won the Nobel Prize in 2000 for his work on 'learning and memory' -- we now know that creative ideas come from elements first stored in memory that then combine in a new way.  There is no left, there is no right.  Creative ideas happen not in brainstorming meetings but when the mind is most relaxed -- famously, in the shower -- so that your memory can make the widest and most relevant connections.

BW: How is creative strategy different from other creative problem solving frameworks?

WD: In creative strategy, you break down the problem into pieces and then search the world for someone, somewhere who has solved any piece of the puzzle.  For hard problems, that takes weeks, just to come up with one idea. Other creative problem solving frameworks do lots of research, especially these days via customer anthropology, but then when it's time to come up with ideas, you brainstorm.

Innovation comes from a new combination of elements that worked before and to some degree somewhere else. The wider the universe of elements, the more creative the idea.

BW: Without giving away the book, could you give us a few tips on how to develop creative strategy? What could people start doing right away after reading this interview that would help their creative practice?

WD: Stop brainstorming.  Schedule time to identify where you need to innovate most, break that down into pieces of the puzzle, and then spend days or weeks or however much time you have on searching for precedents that solve each piece.

BW: Thanks for your time, you've given me a few things to ponder around my own assumptions about creative problem solving. And I like the emphasis on searching for other examples of people who have solved parts of the puzzle to a problem and then connecting those pieces in novel ways.  I'm also going to explore more about Kandel's work on learning and memory.  We live in exciting times where we are learning so much about the human mind. Let's hope we don't get too attached to long held beliefs when new knowledge and evidence emerges. 

You can order William's book from Amazon here

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Ben Weinlick

Ben Weinlick is the founder of Think Jar Collective.

Currently Ben is also the Executive Director of Skills Society. Skills Society is one of largest and most innovative social service organizations in Canada. Stewarding an amazing collective of 500 employee, and a 25 million a year budget, Skills Society has a long and unique history related to social innovation and systems change around the rights and inclusion of people with intellectual disabilities. Ben and colleagues of Skills are known internationally for quality human centered services and creating tangible social innovations. Before becoming Executive Director in 2019, Ben stewarded Social Innovation Research & Development through an innovation lab he helped launch in 2015 called the Action Lab. The Action Lab focuses on systems change and innovation around some of the most wicked and entangled problems that humans are facing today. He is also the co-founder of MyCompass Planning which is on a mission to humanize social service case management systems where people served are centered in shaping their support services.

As the founder of Think Jar Collective and his expertise in disciplined innovation culture and methods, he regularly is asked by Universities, Businesses, Governments, and Non-Profits to help grow capacity to problem solve better and in more holistic ways. He offers keynotes on human centered service design thinking, social innovation labs and the tools and culture of disciplined innovation. Along the way striving to nudge positive systems change over the last 20+ years, he has had stellar mentors and colleagues that he shares credit with for accomplishments and awards.

He is deeply driven by the desire to help people, organizations and community to get better at navigating complex challenges together.

https://www.thinkjarcollective.com
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